Terms and Conditions | Sinopia – Healthcare Digital Marketing

Agreement to Terms

By accessing or using the Sinopia website (sinopiaus.com) and our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

Services

Sinopia provides digital marketing services specifically designed for healthcare practices, including but not limited to:

Search Engine Optimization (SEO)
Pay-Per-Click (PPC) advertising management
Website design and development
Social media marketing
Content marketing
Online reputation management

Specific services, deliverables, timelines, and fees will be outlined in individual service agreements between Sinopia and the client.

Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is the property of Sinopia and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

Upon completion and full payment for services, clients receive ownership of deliverables as specified in their service agreement.

User Responsibilities

When using our website, you agree to:

Provide accurate and complete information in forms and communications
Not use the website for any unlawful purpose
Not attempt to gain unauthorized access to our systems
Not interfere with the proper functioning of the website
Not transmit any malicious code or harmful content

Client Obligations

Clients engaging our services agree to:

Provide timely access to necessary accounts, assets, and information
Review and approve content within agreed-upon timeframes
Ensure all provided content and materials do not infringe on third-party rights
Comply with applicable healthcare regulations including HIPAA
Make payments according to the agreed-upon schedule

HIPAA and Healthcare Compliance

Sinopia is committed to maintaining HIPAA compliance in all our marketing activities. We will execute Business Associate Agreements (BAAs) where applicable. Clients are responsible for ensuring that any patient information shared with us is done so in compliance with HIPAA and applicable regulations.

Confidentiality

Both parties agree to keep confidential all proprietary information, business strategies, marketing data, and client information shared during the course of the engagement. This obligation survives termination of services.

Limitation of Liability

Sinopia provides marketing services on a best-efforts basis. While we strive for excellent results, we cannot guarantee specific outcomes such as search engine rankings, traffic volumes, or patient acquisition numbers. Marketing results depend on numerous factors beyond our control.

To the maximum extent permitted by law, Sinopia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or services.

Disclaimers

Our website and services are provided "as is" without warranties of any kind.
We do not guarantee uninterrupted or error-free operation of our website.
Case studies and testimonials represent individual results and are not guarantees of future performance.
Content on our blog is for informational purposes only and does not constitute professional medical or legal advice.

Termination

Either party may terminate service agreements according to the terms specified in the individual service contract. We reserve the right to suspend or terminate website access for users who violate these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved through negotiation, mediation, or binding arbitration.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes constitutes acceptance of the updated terms.

Contact Information

For questions about these Terms and Conditions, please contact us at: