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Privacy Policy

Last updated: March 1, 2026

Introduction

Sinopia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sinopiaus.com, use our services, or interact with us. As a HIPAA-compliant digital marketing agency serving healthcare practices, we take data protection seriously.

Information We Collect

Information You Provide

  • Contact Information: Name, email address, phone number, and practice name when you fill out our contact forms, request a consultation, or subscribe to our communications.
  • Business Information: Details about your medical practice, specialty, location, and marketing needs that you share during consultations or through our service finder tool.
  • Communication Data: Messages you send through our chatbot, contact forms, or email correspondence.

Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths on our website.
  • Device Information: Browser type, operating system, device type, screen resolution, and IP address.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our digital marketing services
  • Respond to your inquiries and provide customer support
  • Send you relevant marketing communications (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations and protect our rights
  • Generate anonymized analytics and business insights

HIPAA Compliance

As a digital marketing agency serving healthcare providers, we understand the importance of HIPAA compliance. While our website and marketing services do not directly handle Protected Health Information (PHI), we maintain strict data security practices:

  • All client data is encrypted in transit and at rest
  • Access to client information is restricted to authorized personnel only
  • We maintain Business Associate Agreements (BAAs) where required
  • Regular security audits and employee training on data protection
  • We never collect, store, or process patient health information through our website

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our website and providing our services (e.g., hosting, analytics, email services), under strict data processing agreements.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Consent: With your explicit consent for any other purpose.

Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for all data transmissions
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure data storage with encryption at rest
  • Employee training on data protection best practices

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Object to certain processing of your data
  • Request data portability

Cookies

Our website uses cookies to enhance functionality and analyze usage. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: