Concur Urgent Care
With multiple locations, Concur Urgent Care had inconsistent online listings and poor local visibility. We cleaned up their citations, optimized each location's GBP, and implemented a review generation strategy across all sites.
The Challenge
Multiple locations with inconsistent online presence and listings.
Our Strategy
Audited all location listings across Google, Yelp, Healthgrades, and 40+ other directories finding significant inconsistencies.
Created a unified brand presence with standardized NAP (Name, Address, Phone) data across all platforms.
Optimized each location's Google Business Profile with location-specific photos, services, and business descriptions.
Implemented a scalable review generation strategy that could be deployed consistently across all locations.
Key Tactics
Built location-specific landing pages optimized for 'urgent care near me' searches
Created a centralized dashboard for monitoring reviews across all locations
Trained front-desk staff on review request best practices
Set up automated alerts for negative reviews requiring immediate response