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Urgent CareAustin, TX
Concur Urgent Care
With multiple locations, Concur Urgent Care had inconsistent online listings and poor local visibility. We cleaned up their citations, optimized each location's GBP, and implemented a review generation strategy across all sites.
250%
Increase in Map Pack Visibility
90%
Citation Accuracy Achieved
120+
New Reviews Generated/Quarter
The Challenge
Multiple locations with inconsistent online presence and listings.
Our Strategy
- Audited all location listings across Google, Yelp, Healthgrades, and 40+ other directories finding significant inconsistencies.
- Created a unified brand presence with standardized NAP (Name, Address, Phone) data across all platforms.
- Optimized each location's Google Business Profile with location-specific photos, services, and business descriptions.
- Implemented a scalable review generation strategy that could be deployed consistently across all locations.
Key Tactics
- Built location-specific landing pages optimized for 'urgent care near me' searches
- Created a centralized dashboard for monitoring reviews across all locations
- Trained front-desk staff on review request best practices
- Set up automated alerts for negative reviews requiring immediate response
Results Summary
250%Increase in Map Pack Visibility
90%Citation Accuracy Achieved
120+New Reviews Generated/Quarter
